Shipping policy

Items may be shipped by UPS, FEDEX, or USPS. If you have a PO Box, also provide a street address in as part of the shipping address. If you purchase multiple items, you may receive them in separate packages. If a product has a long lead time, that will be noted in the product page description.  In an effort to be as eco-friendly as possible, we try to reuse shipping boxes and packing materials.  Your items may arrive in separate boxes depending on the location of the item.  Shipping days exclude holidays and weekends including Saturdays. 

Ground Shipping:
Although your package may arrive sooner than that, if you request ground shipping, allow 5-7 days for delivery.

Cold Shipping:
Cold shipped orders are sent out Monday through Wednesday and require 1 or 2 day shipping. Orders may be delayed due to hot weather.

International Shipments:
If you would like to place an order from a country outside of the US, please email your request to info@earthlygourmet.com.

Goods Damaged in the Shipping Process:
Although infrequent, damage can occur in the shipping process. In the event your package appears to be damaged upon receipt, please refuse delivery and have the damage noted on your bill of lading. Once damaged packages are accepted, purchaser will be responsible for all return charges except if the product is found to have a manufacturing defect (please see our return policy below).